Question:
What is the difference between the InLoox for Outlook Classic Add-in and the Modern Add-in?
Answer:
The integration of InLoox in Outlook is a major advantage of InLoox. For many years, the classic COM add-in has been a key element for many of our existing customers.
However, Microsoft will not continue to develop the COM add-in technology in the future. You can read more information about this in the Microsoft article: Migrate from COM to web add-ins | Microsoft Learn.
We therefore recommend not using the classic COM add-in if your work processes can also be mapped with the new InLoox 11 Web App. We will continue to provide bug fixes and updates for the classic COM add-in, but it is now in maintenance mode. This means that no more new features will be added.
As a successor, we have developed a Modern Add-in for the integration in Outlook that is based on the latest technology. Find out more about the new InLoox for Outlook Modern Add-in here and take a look at the functionalities in detail in the corresponding help article.
We recommend switching to the new Modern Add-in to benefit from the advantages of the new add-in and to ensure that your work processes are future-proof. The Modern Add-in works in both the old and the new Outlook and is also suitable for Apple users.
Installation and usage:
IMPORTANT The new Modern Add-in requires the use of Microsoft 365.
Note Using InLoox in combination with Microsoft 365 offers many other advantages. More about InLoox + Microsoft 365 »