Question:
Which notifications are being sent in InLoox now! and who receives those notifications?
Answer:
InLoox now! sends out automatic and predefined group notifications. This means that when the dataset is changed, certain people in certain project roles get notified by default. These people can individually set how often they want to receive these notifications, e.g. hourly, daily, or weekly. It’s also possible to notify people manually in certain areas.
Here is a list of the default notifications and who receives them by default:
Project area
| Dataset modification | Persons notified by default |
|---|---|
| Project resource added (view example) | Resource that has been added to project |
| Project resource removed (view example) | Resource that has been removed from project |
| Project note added (view example) | Project manager |
| Project note deleted | Project manager |
Tasks area
| Dataset modification | Persons notified by default |
|---|---|
| Task note added | Resource assigned to task |
| Task note deleted | Resource assigned to task |
| Task resource added (view example) | Resource assigned to task |
| Task resource removed | Resource assigned to task |
| Task resource edited | Former and new resource assigned to task |
| Task added | All project members |
| Task deleted | Resource assigned to task |
| Task edited (view example) | Resource assigned to task |
| Task completed | All project members |
| Task copied | Resource assigned to task |
| Task removed | All project members |
Planning area
| Dataset modification | Persons notified by default |
|---|---|
| Predecessor completed | Resources assigned to the corresponding tasks |
| Activity edited | Resources assigned to the corresponding tasks |
| Activity published | Resources assigned to the corresponding tasks |
| Milestone published |
Document area
| Dataset modification | Persons notified by default |
|---|---|
| Document added | All project members |
| Document edited | All project members |
| Document deleted | All project members |
Here are some sample notifications including explanations:
Project resource added
When someone adds you as a resource to a project (e.g. as a team member, partner, customer, etc.), you will receive a notification with the following information:
- Person who made the change (incl. link to contact).
- Project in which the resource was added (incl. link to the project)
Project resource removed
If someone removes you from a project as a resource, you will receive a notification about it:
- Person who made the change (incl. link to contact)
- Project (incl. link to the project)
Project note added
Project managers automatically receive a notification when someone has added a project note. For each note, you can also select other people or groups that should also be notified about the project note. The notification contains the following information:
- Person who added the note (incl. link to the contact)
- Project in which the note was added (incl. link to the project)
- Content of note
Task resource added
When someone adds you as a resource to a task you will receive a notification about it:
- Person who added you to the task (incl. link to the contact
- Project in which the task is located (incl. link to the project)
- Task in which you were added as a resource (incl. link to the task)
Task edited
When a task has been edited, the resource assigned to the task receives a notification with the following information:
- Person who edited the task (incl. link to contact)
- Project in which the task is located (incl. link to the project)
- Task name (incl. link to the task)
- Changes made to the task
NOTE Collective notifications: If you are eligible for multiple notifications for a project, they will be combined into one email and listed one after the other.
Support options
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